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Publisher’s site — Botpress Inc.
ai-support-platformFreemium
Botpress
By Botpress Inc.
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AI-native platform to automate customer support and complex workflows (refunds, account updates, etc.) without adding complexity to teams. Features autonomous agents and centralized ticket management.
Availability by market
| Market | Available | Interface | Notes & regulation |
|---|---|---|---|
| France | GDPR compliant, données hébergées sur AWS (UE) | ||
| International (EN) | GDPR compliant, SOC 2 certified | ||
| Spain | — | ||
| Portugal / Brazil | — |
Verified on 2026-09-08 · Official site
Interface languages
ENFRESDEITKOZHARPLTRNLMSTHTLTWPT
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Job sectors
Professions that may use it
DéveloppeursIngénieurs DevOpsResponsables ITÉquipes de support techniqueEnseignants et administrateurs scolairesAnalystes financiersCompliance officersResponsables e-commerceChefs de produit
Industries
Ingénierie logicielleITSM (IT Service Management)ÉducationFinance et banqueE-commerceServices professionnelsAdministration publique
Use cases
- Automatiser les remboursements et corrections de commandes sans intervention humaine
- Gérer les mises à jour de comptes clients (changement de plan, détails de facturation)
- Déployer des agents IA pour répondre aux tickets de support complexes
- Coordonner des workflows multi-systèmes (ex : mise à jour de données + envoi de notification)
- Proposer une assistance proactive avant que le client ne contacte le service
Integrations
Google (authentification)StripePayPalShopifyHubSpotZendeskIntercomSalesforceMicrosoft AzureAWS
Alternatives
Dialogflow (Google)Microsoft Bot FrameworkRasaManyChatTidio
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