Public Relations Officer

E1103

Future work distribution

Human onlyCollaborationAI only
64%
28%
64%

Human only

28%

Collaboration

8%

AI only

This chart shows how the job's tasks split between humans and AI. "AI only" means a task AI can handle without a human — not a job removed: the role recomposes and the human refocuses on judgment, relationships and oversight.

AI Position of the Job

AI onlyAugmentation Potential0%40%100%0%40%100%Low ExposureAugmentedIn TransformationHigh AutomationMiraTalento.com
AI only :
Now 8%
3 years 10%
5 years 12%

AI Impact on this job

You remain lightly exposed to AI. The tool supports repetitive analytical and production tasks, while relationships, strategic decision-making and coordination remain primarily handled by you.

AI performs repetitive analysis and production tasks, but you retain control over relationships and strategy.

What will change

  • Designing or conducting market and public opinion studies: AI quickly collects and processes large sets of responses, extracts trends and drafts summaries, which automates the steps of processing and producing results.
  • Measuring the effectiveness of programs and marketing and communication strategies: AI aggregates performance data, generates indicators and visualizations, and produces ready-to-analyze reports, reducing manual compilation work.
  • Publishing and updating website and social media content: AI automates the generation of text variants, format adaptation and repetitive publishing, as well as basic moderation of interactions.

What AI will improve

  • Publishing and updating content: AI suggests drafts, formats and schedules optimized for your audiences, allowing you to validate the editorial direction and refine the tone.
  • Preparing results reports and illustrating data: AI produces charts and draft summaries, speeding up formatting; you provide interpretation, context and strategic recommendations.
  • Consulting with production and support to coordinate promotional actions: AI generates briefs, checklists and consolidated schedules to facilitate coordination, while you handle trade-offs, human relationships and final quality.

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For Public Relations Officer, AI can already do 8% of tasks on its own — on average. What about you?

Your strengths against AI

Empathy and contextual awareness in public exchangesEthical judgment and crisis managementNegotiation and public representation
Recommendations & outlook

Skills to develop

  • Master AI tools: LLM and specialized monitoring and media analysis tools to design and manage campaigns (LLM + specialized tools)
  • Strengthen the ability to interpret and contextualize AI results and translate them into relevant messages (LLM + specialized tools)
  • Enhance storytelling, crisis communication, and team coaching, using LLM and specialized tools to prepare, test, and disseminate messages

3-year outlook

In three years, AI will be more deeply integrated to automate repetitive tasks and accelerate media impact analysis. You’ll spend more time advising, managing crises, and nurturing relationships, with AI tools providing faster and more precise insights. Human-AI collaboration will be central to the profession, and the most successful profiles will be those who can orchestrate these tools in the organization’s best interest.

AI tools used in this profession

Solutions deployed in production by professionals in this field

A general LLM assistant is already within reach

Before any specialized software, a latest-generation LLM assistant (Claude, ChatGPT, Mistral Le Chat, Gemini…) is available for this profession. Versatile, it helps draft, summarize, translate, structure or explore ideas. We treat it as a common baseline shared by almost every profession, distinct from specialized tools.

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Tasks most exposed to AI alone

10
Plan or conduct market or public opinion research to test products or determine potential for product success, communicating results to client or management.15%
Study the objectives, promotional policies, or needs of organizations to develop public relations strategies that will influence public opinion or promote ideas, products, or services.15%

Tasks most augmented by AI

10
Post and update content on the company's Web site and social media outlets.56%
Confer with production or support personnel to produce or coordinate production of advertisements or promotions.50%

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Frequently Asked Questions

As a Public Relations Officer, no, your profession won’t disappear because of AI. While some repetitive tasks may be automated, your role in building relationships and anticipating crises remains irreplaceable. You’ll evolve toward more strategic positions and oversee the use of AI tools to enhance your effectiveness.

For Public Relations Officers, the number of positions will evolve alongside digital tools, but the need for human communication persists. You’ll collaborate more closely with marketing, data, and reputation management rather than replacing existing functions entirely. Your role will expand to include data analysis and real-time crisis management.

To adapt, focus on strengthening your storytelling, monitoring, and AI ethics skills. Develop your analytical and advisory capabilities, and invest in your professional network and cross-department collaboration. This combination will allow you to craft compelling and responsible messages while leveraging technology for greater efficiency.

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