Impact of AI on jobs: Public Services & Social Work

The Services & Action sociale sector is among the least exposed to artificial intelligence. With an average exposure score of 11/100, this sector maintains a strong human component that current technologies struggle to replicate. This does not mean AI will have no impact, but rather that transformations will be gradual and more oriented towards augmenting capabilities rather than substitution.

Of the 10 occupations analysed in this sector, 0% show high exposure (score above 60), 0% moderate exposure (between 30 and 60), and 100% low exposure (below 30). This distribution reveals significant diversity within the sector itself, with very different realities depending on specialisation areas.

The most exposed occupation is "Juriste" with a score of 29/100, indicating that many tasks in this role could be automated or heavily assisted by AI. Conversely, "Art thérapeute" has a score of 5/100, confirming the need for irreducible human expertise in this type of role. The most impacted sub-domains are Aide & accompagnement social, Education & formation specialisee, Administration publique & collectivites. The least exposed include Action sociale & mediation, Enseignement & formation, Droit & justice.

Over the next 3 to 5 years, this sector should experience gradual evolution. AI will primarily support professionals with administrative and planning tasks, without fundamentally changing the nature of occupations. Human skills such as physical work, interpersonal relationships, and field expertise will remain essential. Keeping up with technological developments is still recommended to stay competitive.