AI and jobs: Reception & secretarial

20 jobs · AI exposure task by task

Domain positioning vs AI

High Automation
36
AI alone
35
Augmentation

Occupations breakdown (20)

High Automation · 12In Transformation · 2Augmented · 1Low Exposure · 5

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The "Accueil & secretariat" domain, within the Administration & Gestion sector, displays moderate AI exposure with an average score of 36/100. Among the 20 related occupations, some are already seeing AI tools transform their practices while others remain relatively preserved.

Within this domain, the most exposed occupation is "Secrétaire technique" (score: 51/100), where many daily tasks could be handled by intelligent systems. At the other end, "Facteur / Factrice" (score: 11/100) retains a strong human component.

Occupations in this domain will need to adapt progressively. Professionals would benefit from training in AI tools relevant to their activity, while capitalising on the human skills that constitute their differential value: judgement, creativity, and client relationships.

Enduring human strengths

Score moyen sur 100 — plus le score est élevé, plus la compétence humaine protège le métier face à l'IA

Empathy45/100
Physical presence63/100
Critical judgment64/100
Creativity30/100
Human motivation52/100

Sector positioning

AI transformation ranking: #1 / 20

This domain (Reception & secretarial)
36/100
Sector (Administration & Management)
31/100
All sectors average
25/100

Jobs in this domain

Accounting Clerk
62
Technical Administrative Assistant
57
Switchboard Operator
54
Billing Clerk
52
Data Entry Clerk
51
Administrative Clerk
45
Receptionist
45
Administrative Secretary
44
Legal Assistant
41
Virtual Secretary
39
Driving School Administrator
35
Distribution Supply Coordinator
34
Administrative Coordinator
33
Medical Secretary
30
Mailroom Liaison
29
Print Distribution Supervisor
24
Leaflet Distributor
21
Head of Medical Records & Health Information (Physician)
17
Sports Facilities Manager
10
Mail Carrier
6

Related domains