AI and jobs: Reception & secretarial

The "Accueil & secretariat" domain, within the Administration & Gestion sector, displays moderate AI exposure with an average score of 43/100. Among the 20 related occupations, some are already seeing AI tools transform their practices while others remain relatively preserved.

Within this domain, the most exposed occupation is "Secrétaire comptable" (score: 66/100), where many daily tasks could be handled by intelligent systems. At the other end, "Facteur / Factrice" (score: 9/100) retains a strong human component.

Occupations in this domain will need to adapt progressively. Professionals would benefit from training in AI tools relevant to their activity, while capitalising on the human skills that constitute their differential value: judgement, creativity, and client relationships.